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What is a Removal Service?

What is a removal service

Whether you are a business owner, homeowner or a renter, we all at some point in our lives, move.

There is no denying the sheer volume of work, effort & stress of moving - packing all your belongings, organising the day itself, the physical labour involved, begging friends to help out, & that’s before you even consider the cost of rental vehicles. And this is where Removal Services come in!

Here, we explore removal services, what they do, how they work & how to choose the right removal company.

What is a Removal Service?

Moving or relocating to a new home is always accompanied by a certain level of anxiety. There are a lot of things you have to think about when you are moving, regardless of whether it is business or residential. Minimising the level of stress of moving is easier with a Removal Service.

The moving companies handle the whole process so you do not have to. They can manage as much or as little as you need including packing, loading, transporting your items, unloading; they can even reassemble furniture at the other end. In the market, you will find two different types of removal services.

House Removal

Companies that provide removal services for homes being bought and sold. Used to working with house chains, changing completion dates, delays on key collections - they will ensure that what is already a stressful event in your life, is made as simple as possible.

Relocation of businesses

Moving offices or commercial premises is a specialist service. These removal experts are used to moving everything in your existing building to the new location and then setting up the new office in accordance with floor plans/desk allocations. Whether it is desks, filing cabinets, meeting room equipment - they can build a bespoke removal solution for you.

Roles & Responsibilities of a Removal Service


Whether you need packing materials like boxes, bubble wrap, or tape, or you would prefer the removal company to take responsibility for the full packing solutions, a removal company can provide what you need.

And, as well as not having to do all that work yourself, using a removal company to do the packing for you makes sure that your items are properly and securely packed and avoids breakages, accidents and mishaps during removal.


Nowadays, most moving firms provide storage services as well. An ideal solution for when you need to store items, large and small, temporarily whilst you move. With excellent security, easy access and quick delivery once you no longer need the storage, removal companies' storage solutions provide a great all in one solution.

Move Day

The day of your move is both exciting, stressful and exhausting at the same time. The feeling when you step through the threshold of your new home as the new owner makes the stress of the whole house move process worthwhile. And then you realise how much needs to be moved in & unpacked!

A removal service will ensure that your goods are removed from your existing house, loaded (into their fully insured removal trucks) and then transported (via their licensed and experienced drivers) to your new home. At this point, they will be able to unload all your boxes, furniture, items into the exact rooms you want (using experienced removal employees). You can also choose to have the additional unpacking service too - not only do they ensure that all items are in the right rooms, but they will unpack all the boxes as well.


As well as making sure your removal boxes and furniture are delivered and unloaded into your new home, you could also opt for an assembly service too. This is where the removal teams will take apart your bulkier items and then reassemble them in the new home. Examples include sofas, beds, dining tables, wardrobes and so on.

A great add on service, or part of a full removal quote, the assembly service ensures that you are able to focus on unpacking your boxes, rather than making sure you have beds to sleep in & sofas to sit on.

How much do removal services cost?

Costs for removal services vary from project to project. The price you will be quoted is dependent on a range of requirements including the size of your home, how many rooms, the volume of large and bulky items, the distance to be travelled and how many removal people are required. As with many things in life, we would recommend you get quotes from a number of removal services to understand the costs for you.

Choosing the Best Removal Companies in Your Area

Once you've determined that you want to use a removal company for your move, the next step would be to locate a company that offers a range of services that you want. It is best to start asking friends and family for recommendations - they will be able to give you confidence in the service they have received.

Other things to consider when choosing a removal company:

  • What reviews do they have
    Look for reviews on similar sized house moves, or specialist equipment, if you have that requirement. Consider any comments on how friendly/helpful the team were, how flexible the company was in adjusting to your chain and any value added services they offered. It’s also great to see if they have responded to reviews - a sign of a good company are those who value feedback & acknowledge with a response.
  • Are they available on your anticipated move date
    Although all removal company’s know that move dates can change, as the chain adjusts, starting out with their availability will give you a great starting point in choosing a removal company.
  • Do they offer an in-home survey
    Choosing a company close to you allows an in-home survey to be completed as part of the quote process. This will ensure that the removal company knows exactly what you are moving, the layout of your home, consider any awkward areas (such as stairs) and the level of oversized furniture that needs to be moved. The more information they have upfront, the more accurate a quote they can provide.
  • Can you visit their premises/have you seen their vehicles
    Visiting the company’s offices, or seeing the vehicles are in good condition, will give you an indication of how professional the company appears.

By hiring a removal company, you can not only save a lot of time, stress and physical energy on the move day, you can instead focus your attention on your new home and settling in.

Cotswold Carriers is a family run business, based in Oxfordshire, with over 40 years’ experience in domestic and commercial removals – both in the UK and Europe. As a member of the British Association of Removers (BAR) you can feel confident that when you employ any of our removal services, you are using a reputable, professional and financially protected company. All BAR Members are also monitored by the Chartered Trading Standards Institute. Contact us today for a free, no obligation quote.

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